The customer accidentally left their AirPods at Narita International Airport while traveling in Japan.

The customer had already continued their journey and was unable to return to the airport to search for or collect the item.

After leaving Japan, the customer contacted us for assistance recovering the AirPods and shipping them to Singapore.

Our team contacted the appropriate Narita Airport Lost & Found office and provided detailed information about the AirPods.

We supplied details such as the date and time of loss, terminal, flight information, AirPods model, case color, and last known location.

After the AirPods were confirmed, we arranged the necessary proxy collection procedure and collected them on the customer’s behalf.

The AirPods were then carefully packed and prepared for safe international shipping to Singapore.

The AirPods were successfully recovered from Narita International Airport and returned to the customer in Singapore.

The recovery process, including confirmation and collection, was completed within 4 days.

Lost items at Narita International Airport may be handled by different offices depending on where the item was found.

Items lost at a security checkpoint, boarding gate, airline counter, immigration area, customs area, restaurant, restroom, or train station may be managed by different organizations.

This can make the recovery process difficult for travelers who have already left Japan or who do not speak Japanese.

Our service helps by handling communication with the airport, confirming the item, arranging proxy pickup, and shipping the recovered property overseas.